Shipping policy

Last updated: August 9, 2026

ORDER PROCESSING:

All orders will be processed within 2 to 3 business days from payment confirmation. Zoft does not process orders on weekends or official holidays.

DELIVERY TIMES:

The estimated delivery time is 5 to 7 business days from the dispatch date, subject to the shipping option selected by the customer and the destination location.

SHIPPING METHODS:

Zoft offers standard and express shipping through major carriers, including USPS, UPS, and FedEx. Customers select their preferred shipping method at checkout. Costs and delivery times vary by method and destination.

ORDER TRACKING:

All orders include a tracking number, which will be sent to the email address provided at checkout. Customers can track their order status using the carrier's online tracking system.

INCORRECT ADDRESS:

Zoft assumes no responsibility for undelivered orders due to an incorrect or incomplete address provided by the customer at the time of purchase. It is the customer's responsibility to verify that all shipping information is accurate before confirming the order.

INTERNATIONAL ORDERS:

Import duties and taxes are calculated and paid at checkout. Zoft is not responsible if customs rejects a shipment.

LIMITATION OF LIABILITY:

Once the package has been handed to the carrier, Zoft's responsibility for the shipment ceases. Any claims for delays, loss, or damage during transit must be filed directly with the corresponding shipping carrier.

CONTACT:

For shipping-related inquiries, contact us at admzoft@gmail.com.